Legal
SMS Terms & Conditions
The terms that apply when you opt in to receive text messages from Tranzporter LLC.
Last updated: July 23, 2026
These SMS Terms and Conditions ("Terms") govern text (SMS) messaging between you and Tranzporter LLC ("Tranzporter," "we," "us," or "our"). By opting in to receive SMS messages from Tranzporter LLC, you agree to the following.
1. Program Description
Tranzporter LLC is a refrigerated (reefer) and dry-freight trucking company based in Glendale, Arizona, moving freight across the lower 48 states. We use SMS to communicate directly with shippers, brokers, and receivers about active and prospective freight. Messages are transactional and operational in nature — including dispatch and load coordination, pickup and delivery status updates, scheduling and delivery coordination, and billing and invoice inquiries. Message frequency varies depending on your active shipments and communications; you may receive typically 10 to 30 messages per month.
2. Consent for SMS Communication
Phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes. Your information is used solely for communication related to our services. SMS consent is never sold or shared with third parties.
3. Types of SMS Communications
By opting in, you may receive SMS messages related to:
- Dispatch, load, and delivery coordination
- Pickup and delivery status updates
- Scheduling and delivery appointment coordination
- Follow-up messages regarding your freight or inquiry
- Billing and invoice inquiries
- Occasional service updates about Tranzporter LLC
4. Message Frequency
Message frequency varies depending on the type of communication and your active shipments. On average, you may receive typically 10 to 30 messages per month related to dispatch, deliveries, scheduling, and billing.
5. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages. Tranzporter LLC does not charge you for receiving SMS messages.
6. Opt-In Methods
You may opt in to receive SMS messages from Tranzporter LLC in the following ways:
- By submitting the contact form at tranzporterllc.com/contact and checking the SMS consent box (unchecked by default and optional)
- By providing your mobile number and giving verbal or written consent when you arrange freight or service with Tranzporter LLC — for example, during load setup, rate confirmation, or scheduling
- By sending a text message to our dispatch number, (602) 922-9663
7. Opt-Out Instructions
You can opt out at any time by replying STOP to any SMS message. After you send STOP, we will send one confirmation message and will not send further SMS messages unless you opt back in. You may also contact us directly at dispatch@tranzporterllc.com or (602) 922-9663.
8. Help
If you are experiencing any issues, reply with the keyword HELP for assistance, or contact us directly at dispatch@tranzporterllc.com or (602) 922-9663.
9. Additional Options
If you do not wish to receive SMS messages, you can simply choose not to check the SMS consent box on our forms, or decline when asked. Declining will not affect your ability to work with us by phone or email.
10. Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency may vary depending on service and your active shipments.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or contact us using the details below.
- For more information on how we handle your data, see our Privacy Policy at tranzporterllc.com/privacy-policy.
Sample Messages
SMS Consent Language
By opting in via a web form or other medium, you agree to receive SMS messages from Tranzporter LLC. This includes SMS messages for dispatch and delivery updates, scheduling and delivery coordination, customer care, billing inquiries, and occasional service updates. Message frequency varies. Message and data rates may apply. See our Privacy Policy at tranzporterllc.com/privacy-policy. Reply HELP for help. Reply STOP to any message to opt out.
Contact Us
Questions about these SMS Terms and Conditions? Reach us:
- Phone: (602) 922-9663
- Email: dispatch@tranzporterllc.com
- Mail: Tranzporter LLC, 8726 N 53rd Ave, Glendale, AZ 85302