Tranzporter LLC

Legal

SMS Privacy Policy

How Tranzporter LLC collects, uses, and protects the information you share with us by text message.

Last updated: July 23, 2026

Introduction

Tranzporter LLC ("Tranzporter," "we," "us," or "our") values the privacy of your communications and is committed to safeguarding your SMS contact and content data. This SMS Privacy Policy explains how we collect, use, protect, and disclose information in connection with text (SMS) messages exchanged with our business. We do not sell or share SMS contact or content data with third parties or affiliates for marketing or promotional purposes.

Collection and Use of SMS Data

When you communicate with Tranzporter LLC via SMS, we may collect information such as your phone number and the content of your messages. This information is used solely for the following purposes:

  • Coordinating freight, dispatch, pickups, and deliveries
  • Sending shipment status updates and scheduling or delivery coordination
  • Responding to your inquiries and providing customer support
  • Handling billing and invoice questions related to our services

We will not use your SMS data for any other purpose without your written consent.

SMS Consent and Sharing

No mobile information, phone numbers, or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties. Information may be shared only with vendors that help us operate our SMS messaging (for example, our messaging platform provider), strictly to deliver the service, and never for their own marketing.

Protection of SMS Data

Tranzporter LLC employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

Disclosure of SMS Data

Tranzporter LLC does not disclose SMS contact or content data to third parties except where:

  • It is required by law, regulation, subpoena, or valid legal process
  • It is necessary to protect the rights, property, or safety of Tranzporter LLC, its customers, or others

Your Rights

You have the right to access, correct, or delete your SMS contact or content data, except where retention is required by law. For assistance or to exercise your rights, please contact us using the details below.

Data Retention

We retain SMS contact and content data only for as long as necessary to fulfill the purposes described in this policy and to meet our legal, tax, and regulatory obligations (including U.S. Department of Transportation and FMCSA recordkeeping requirements). In general, SMS content is retained for up to 24 months, after which it is deleted or de-identified, unless a longer retention period is required by law.

Opting Out

You can opt out of SMS messages at any time by replying STOP to any message from us. For help, reply HELP. Message and data rates may apply, and message frequency varies (typically 10 to 30 messages per month).

Changes to this SMS Privacy Policy

Tranzporter LLC reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

Contact Us

If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us:

Call (602) 922-9663